What is Your Shipping Policy?

We ship every business day and strive to ship all orders within 48 hours. If you need faster service, contact our tech line.

Need Technical Support or Service?

Text us at 775-443-2344 or email us at [email protected] for any tech help, special parts, or advice on initial installation, lubrication, or use.

What trailers can I use the McHitch on?

Here are some examples of which hitch to use on some popular trailer models.  These camper trailers all have a GVWR which is lower than the weight rating of the hitch we recommend for them.

Black Series HQ17, HQ19 and HQ21, use the 6 tonne kit
Black Series HQ12 and HQ15, use the 4.5 tonne kit
Black Series pop up trailers, like the Patron or Dominator, use the 3.5 tonne kit
Imperial Xplore X22 or XR22, use the 4.5 tonne kit
Oliver Legacy Elite 2, use the 4.5 tonne kit
OBI Dweller, use the 4.5 tonne kit

What is the difference between "ton" and "tonne" ?

Both “ton” and “tonne” are units of weight, but a “ton” is a British and American measure, while a “tonne” is a metric measure used in Australia.  A “tonne” is equal to 1,000 kg. or approximately 2,200 pounds (lbs) in the US. The hitch model numbers refer to their “tonne” rating. The 3.5-tonne kit is rated for a 7,700 lb gross vehicle weight rated trailer (GVWR), the 4.5-tonne kit is rated for 10,000 lb GVWR, and the 6-tonne kit is rated for a 13,200 lb GVWR trailer.   Look on your trailer data plate to find the GVWR of your trailer.  Always pick a hitch model with a rating that exceeds the GVWR of your trailer.

Warranty and Terms of Sale

Five-year unconditional warranty on any manufacturing defects.
Damage caused by improper installation or improper use is not covered.
The units cannot be returned if they have been installed.
Returns, in the original box, and not having been installed, will receive a 60% refund on parts only, no refund on shipping.  Refunds will be paid after we receive the returned parts and determine that they have not been damaged, installed, or used.   When we receive a return, we cannot sell it as new, but we will work with you to make things right as much as possible.  To date, we have never had a manufacturing-caused failure with any of these hitches.

Our Commitment to you

Our goal is to provide the best service, highest quality, and best performing hitches made, and to help with any design or technical questions you may have.
Take advantage of our design and tech help as needed.  775-443-2344

Do you have a showroom?

We are an online store only with no showroom or in-house sales.

Call to arrange local pickup.  775-443-2344